Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Getting scammed

Hi Everyone I’m new to the selling community and I have an order to a Portland, OR address that eBay doesn’t recognize. As such I googled buyers address and an old thread from 2023 popped up about this address scamming a seller of an iPhone. My buyer...

Watchers Do they get a notification if a price is dropped?

I have 100s of watchers on my 3 selling accounts. I'm well aware that not all watchers are actual buyers, But 1 or 2 might be. In seller hub I have the option of showing the listings that have watcher, and then can revise the listing, Or start a sale...

Wrong Address From Buyer Left Negative Feedback

I sold a pair of eyeglasses and shipped last week to address the Zero feedback buyer provided. Today the buyer apologizes for wrong address and asks what he should do. Tracking number shows package is attempting to be delivered to address provided. I...

SALES DIVE NOW ASCENDING

After a complete sales slump, I am finally back on the upswing. I had to revamp 50%. I usually sell expensive crystal, bulky heavy, hard to ship items like porcelain garden stools to Hawaii. Now I have been adding a lot more $19.99 - $30 items and sa...

Feedback

I'm just getting back on Ebay as a seller after 20+ years sabbatical. I recently retired and I'm trying to sell a lot of the collectible stuff that's been in storage for the last 20 years. I have over 1600 feedback but for the last twenty years it is...

I refuse to send another offer

So, supposedly e-Bay now has a policy for when sellers send offers to buyers, that your item will remain listed and you won't lose any watchers if the buyer doesn't pay. Guess what? I sent an offer, the buyer didn't pay, but I lost all my watchers an...

Amount + Local pickup but i'm not offering local pickup and the buyer is not local

Is this a scam? The buyer has made me an offer and the offer says $12.00 + Local Pickup? However that buyer is in the united states and I'm in Canada. Are they trying to avoid shipping charges? Or is that just what the offer always says? I'm new to e...

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

Drop Down menus

I looked at the previous drop down menu posts and all are from 2023 or earlier. They state that ths feature is no longer working but I just encountered a listing with a drop down menu that is working fine. I would like to use this feature. How do I s...

No Feedback Removal For Sellers - UnAcceptable!!!!

I've had 100% positive feedback for 3 years until some old lady left a negative review because She doesn't know what size 3mm is vs 4mm even though there's a Photo in my listings that shows the bead sizes on a Ruler!!! I sent several photos proving w...

Weird Messages from Potential Buyers? (New Seller)

We've moved this thread to the appropriate board, please click the link to find the new location.

Resolved! Is this type of sale allowed by ebay?

Can a seller in China list an item for sale, state they are in the United States in the listing, then have the item shipped directly to the buyer from a large store in the USA, with probably no possibility of return since the mailing label simply giv...

Offers are they really being sent???

I have doubts that offers are actually being sent, Over the past month I have sent out some Great offers, Offers I have never sent!, They were a price that anyone with interest would jump at, But no, Why?, Are the offers really being sent??, Or does ...

Account restricted

My account was restricted from when I went to hospital for a month and was unable to ship or communicate with people but I shipped out everything or refunded the money but it is still restricted how do I get it u restricted

New Seller, need guidance...

Hello members, I have recently opened my store here (although opened it last year-end but didn't start posting at that time) and I have a few doubts. Firstly I see that I cannot add a banner to my store and eBay asks me to pay a minimum monthly fee f...