Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

"Your refund did not go through because we could not verify your payment option. Please change your"

eBay won't let me refund the buyer! I cancelled the order which was agreed with the buyer. I had already purchased the label, so I voided that first. and on the refund page, it won't process the payment. And, it is not a bank or my error - IT IS EBAY...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

Item Specifics

I used to think item specifics were a good thing for everyone but it seems like it's just getting to be one big hassle. Hardly anyone reads anything, most of the stuff doesn’t have anything to do with your item, and a lot of specifics you can’t chang...

Resolved! My Sales have stopped dead! What is going on???

I've been selling clothing on eBay for well over 10 years. This past week I have no sales, no offers not anything! This has never happened for this long before. I'm truly concerned. Is there anything else to try besides the obvious, listing, promotin...

question about INR with attempted delivery...

If tracking shows attempted delivery with 2 notices left by USPS and a buyer opens INR, am I covered for anything? It has not been sent back to me. I will open a missing mail search with USPS and get the item sent back to me if possible. And I know t...

I sold a collector's item and the buyer obviously damaged it upon receipt

The way I packed it, it would be impossible for the package to be creased as the buyer claims. There's no way it could have happened unless someone bent it and it couldn't have bent in the shipping box. I guess there's no other option than to accept ...

Selling Feed

I am new to selling on eBay but I have noticed that I am getting charged for international transaction fees for some of my orders. Even when the order is being shipped to a US address. I called customer service for clarification and the representativ...

The “Glitch” Happened Again!

I’m sure some of you remember how sometime back how I listed a knife for $300 and it sold for $25. I’m sure it was a glitch and it happened again! This time I listed a Disney pin for $59.95 and it sold immediately for $19.99! There was no Best Offer ...

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

Is this a scam?

I sold an expensive VCR unit within 20 minutes of it being listed and buyer sent this message My friend can u ship this item today ?If no can u at least print the shipping label today and ship tomorrow ?this item is for a customer and i promised him ...

Search Box in Unsold Listings

What happened to the search box in my Unsold Listings?

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

Seller has no protection

I just got charge $276 for a fee on a package that got lost. I tried to cancel the whole sale and select the refund customer only to find out, that a message popped up stating that I cannot refund this customer due to the package being in transit. Th...

Finding Listings on Facebook.

A while ago I received a message from Ebay saying that items that qualify will be listed on Facebook, however I don't think it gave any real specific details on what will qualify your listings to be on Facebook. Does anyone know how to check to see i...