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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Local pick up and never picked up ??

What happens if I sell an item for local pick up and the buyer never picks it up?

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Resolved! What are your thoughts on the AI generated item descriptions?

As a buyer (and sometimes seller) I find the AI generated descriptions either irritating or at least unhelpful. Seems like most of those descriptions treat me like a buyer who can't think for themselves or don't really know what they want or like. Al...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Buyer hasn't Paid - Is there a way to check?

I listed two new sealed HP toner cartridges Sunday and they sold (no offer) within what seemed like seconds to a user such as "cash for toners". I thought amazing, that was quick. And great now I have $180. Well now it's the AM a day and some change ...

Resolved! Promoted listings is a scam!

I pay extra for promoted listings so my items will have more exposure, here's my experience. I list my item and wait 48 hrs and I have a few views. No interest after 72 hrs so I go on a neutral computer and search for my item, exactly. I search to pa...

How long can INR case remain open until ebay automatically closes it?

Basically the title. Is there a specific amount of time an INR case can remain open until ebay automatically closes it for being open too long (it would close in the sellers favor in this case). Assume neither side opens a case.

Resolved! Ebay fees took all my profit

Bought a book for 25¢ thinking it would be easy profit. Listed it for $2 (700% more than what I paid for it). And ended up with 54¢ net profit after everything. I ended up losing money, from the label, ink, tape, a bubble mailer, and my labor. Ebay a...

Negative Feedback

Hi there,I could use some clarification on eBays seller performance and Feedback. I received two negative feedbacks in a week. Neither buyer reached out to let us know they experienced an issue with their items. We have a free return and refund polic...

EBay will not reply

I am based in the UK but sell on eBay.com. I have called UK many times and they are great but my issue has to be resolved by eBay.com who I cannot call. I have sent four emails and received standard generic replies from three different people. All th...

Resolved! eBay froze my payments for 30 days for no reason!

I received a message saying that my account "did not meet the bad buyer policy requirements".If I have had no complaints, item returned, no buyer disputes, where does this come from?The worst thing is that when I try to get in touch, I can't reach an...

listing w/store

I have a store which is workingI really dont know how to list with it so I use regular account and it posts in store2 issues1. blocks=ed after 2000 existing listings on regular ebay2. how to list using store as I'm told i'm unlimitedThank youTerry

Listings on regional eBay sites not visible in eBay.com in that region

Hi, I noticed that if I make a listing on a regional site like for example Ebay.it, it is visible for Italy-based people that search on Ebay.it, but not for Italy-based people that search on Ebay.com. (on the other hand, it is visible for non-Italy b...

Customer Base for Local Pickup

Is there a way to find out an idea of how many people shop on EBay that live in my area? I I searched current listings, there are a couple, could not find any items sold locally in the categorys I will be listing in (Wheels and Tires) However w e are...