Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

This is what most of the sellers are talking about in this forum!

When sellers come into this forum & try to make sense of why they are not making sales. Complaining about what is possibly interfering with their opportunity to make money, this is an exact example of what we are so miserable & depressed about. I jus...

Resolved! Shipping Address not Specified/Buyer has not paid for item Error

Hello!I recently sold a "for parts" game system and had issues with shipping it. On my mobile device, it says I cannot buy the shipping label because the shipping address is not specified. It also states that there aren't any shipping services availa...

payout hold

Hello,eBay has recently stopped my payouts and is asking for documentation to verify that I purchased the items I have listed for sale. The documentation can include manufacturer invoices or receipts. Unfortunately, they will not accept photos of the...

auction listings

why are categories no longer showing on auction listings

scam call

Last night I received a call from *****, let it go to VM and later listened to a computer generated message, something like Hi, this is eBay calling for XXXXXXX(Full 1st and last name), please call Michael **** or log into eBay. I just found this web...

Stop Notifications on some sellers with ebay live auctions

how to Stop Notifications on some sellers with ebay live auctions on my android phone on live auctions

Buyer Asks Me to Cancel Sale Because He Found a Better Deal

I'm not sure what to do here so I would appreciate any advice. I sold an expensive book yesterday with Buy It Now and the buyer paid. A day later, he wrote me asking me to cancel the sale because he found the same book for a much better price. I'm to...

Buyer Shenanigans?

So earlier today I got a message from a buyer that the disc they received had "alot of scratches" and that they were going to contact eBay and would be "writing to my feed". I know for a fact the disc had no scratches as I got it brand new from the d...

USPS misdelivering

Just curious if anyone else has been experiencing a rash of USPS misdelivering their items. Like sending them all around the country, completely losing them, or just in perpetual tracking hell. Or have I just had the misfortune of it happening to me ...

Refunds - How long does a buyer have to respond?

"Waiting for buyer to confirm refund received" is the message in the return/refund details. How long does the buyer have to confirm that they received it? I refunded on April 10th. Thanks.

May 7th Seller Check In Agenda

For anyone who might be interested, ebay has posted the agenda for the May 7th Seller Check In: https://events.ringcentral.com/events/summer-seller-check_2025/registration?utm_campaign=Bevy+Page&utm_source=Bevy ringcentral handles this for ebay, so t...

Resolved! Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

Not receiving text or email notifications when an item sells

Good Morning, Can any one help solve why ebay did not send an email or text to notify that an item had sold? We received a notification (both email and text) today, that the item was supposed to ship by yesterday. We checked our account settings, and...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

Can't cancel order, says it's already refunded, but still shows in Awaiting Shipment

Ran into a weird one here, it may just resolve itself but I thought I'd check on it, since it hasn't yet resolved itself in the hour or so I've been trying to do this. We got an order this morning through EIS, and then the customer messaged us fairly...