Selling

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Are Promoted Listings Hurting Overall Sales?

Just did a test on one of our listings. Copy pasted our listing heading and got 16 supposed matches. Our listing was second shown. First was for an item that simply matched manufacturer. Overall, only 3 of the 16 actually matched the search request. ...

Why authentication is applied to one item and not another similar item?

I posted about an inquiry about week ago and can't find it nor could I find any responses. Anyway...why would one 18k gold item selling for over $500.00 be required to go through authentication while another 18K gold item does not? One has a hallmark...

Buyer is falsely claiming item was not as described

Buyer is falsely claiming item was not as described and was never informed of the age or size of the fish. However we sent the buyer a message to confirm that they understood this. He is a copy of said message, "Oct 28, 2025 Hello, Thank you for purc...

Selling item taken down...and ebay does not let me correct it

I posted a vintage boxing poster and put a link to a web page where I had gathered some of the information for my listing. Ebay takes it down and says I am violating their policy of trying to sell something outside of ebay. Then it says that I have t...

how seller can disable "offline payment accepted"

how can seller disable "offline payment accepted"? This is preventing me from doing charity donations and I can't fix it either online or on the app.

a new "LOW IN STOCK" red notification on my listings

I sell mostly second hand items = there is only ONE of them. Now I'm suddenly seeing "Size M is Low in Stock" - a Red Notification on my listings (the one customers are seeing) I hate this because it suggests it's "new" (and it's NOT) + suggests I ha...

Thinking about listing an iPhone X on eBay -- any tips?

So the woman I'm sleeping with at night had her iPhone X battery finally get to the point where it might last an hour off the charger at best -- and at worst set off the auto-protect so the phone battery doesn't give up the ghost before the phone can...

Shipping not available to the US but.....

I have a question regarding listing on eBay Canada & making items not available for shipping across the border. Can US buyers still see my items? I did not believe that was the case, but last week, I had an offer from a member in PA.

Request for Listing Approval – Pakistani eBay Account with Item Located in the USA

Subject: Request for Listing Approval – Pakistani eBay Account with Item Located in the USADear eBay PKSL Team,I hope you are doing well.I would like to inform you that my eBay account is registered in Pakistan, but the item I am selling is physicall...

Captcha Sign In & Auto Logout When Reloading Active Listings Page

For about the past month I have been getting captcha everytime to login which I see for no reason. I also have been having occasional automatic logouts for at least 3 months when reloading my active listings page. Does anyone know why this is happeni...

Having been off ebay for years now am lost

I have spent all day trying to list some items and they kept showing up local pick up only. I finally figured out how to change my shipping policy to offer free shipping and now I can't list other items that I want to be local pick up only without ch...

BUYER STOLE AN ITEM FROM US

*********** STOLE A ITEM FROM AN ELDERLY COUPLE HE BOUGHT THEN SAID DOSENT WANT IT ASK FOR THE MONEY AND HE WOULD SEND TH ITEM BACK HE TOLD US TO BUY A LABEL WE DID SENT TO HIM HE SAID IT HAS BEEN SHIPPED THIS IS A LIE WE CANT TRACK WE CALLED USPS TH...

eBay We wanted to let you know that you have been temporarily restricted from selling and buying on

We wanted to let you know that you have been temporarily restricted from selling and buying on eBay because of concerns about your seller account. This must be frustrating, but measures like these help keep our marketplace safe for everyone.Here’s wh...

Resolved! Software Bugs Introduced After 10-13-25

Numerous software glitches with Firefox 115 and older. Also some issues with Chrome. I am not going to buy a new computer every few years just for Ebay. Their Web Software needs to be downward compatible.

I'm tired of logging into my account every 30 minutes and playing stupid Captcha games.. ME TOO !

But off late I have been seeing a different second test. Instead of the Captcha I am presented with a block with a slide bar below all the way to the left. I am instructed to slide the bar to the right. Once I do that I m given access,