06-18-2023 07:45 PM
I have searched everywhere for an answer. I cannot find a setting in My eBay to turn off saving photos to an "eBay album ".
The mobile app has not done this before, until a few weeks ago. I have to delete dozens of photos from my gallery after a day of listing items. Can someone help me with this issue?
Thanks!
07-07-2023 11:13 AM
@gwendie28 wrote:
I have searched everywhere for an answer. I cannot find a setting in My eBay to turn off saving photos to an "eBay album ".
The mobile app has not done this before, until a few weeks ago. I have to delete dozens of photos from my gallery after a day of listing items. Can someone help me with this issue?
Thanks!
Hi there @gwendie28. This is not currently available in the app, but we'll pass this feedback over to our selling team.
07-25-2023 06:05 AM
Hi do we have an answer for this, this is a huge pain to keep up with deleting 100s of photos every day from my phone so they dont back up to the cloud storage i am paying for. i have actual photos i want to keep and this makes it nearly impossible and feels daunting to manage. please add feature so photos dont save to phone. or am i missing some setting somewhere? samsung galaxy s21 plus
thanks
thesteinie
08-14-2023 05:03 PM
I am still dealing with this issue. Seems there is no way around it at this time.
Thanks for commenting. Hopefully more sellers, or eBay, will read this post.
06-24-2024 03:03 PM
I was able to stop this by going under the Settings app on my phone, selecting Ebay, and changing the photo access to None. I tested it and it works! It keeps photos from being added to your phone. However, if you are listing an item for sale on Ebay, you will need to change the photo access back to limited or full access to post pictures to your listing which will be annoying to keep doing.