Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Forum Posts
Android App board relocated
The Android app board has moved to a new location under the Buying & Selling tab labeled Mobile Apps where you can report your issues for both Android app issues and iOS app issues. Be sure to post any issues you may be facing there so your concerns ...
Not getting notified on sales.
Hi, roughly 3 days ago I noticed when I sold an item I didn't get a pop up on my phone saying an item had sold and the 'cha ching' noise, i've been selling for a few weeks now and it only just started happening and still isn't working. If someone mes...
App icon
eBay app icon will not show on my home screen? I downloaded the app but icon doesn't show. Uninstalled and reinstalled but still doesn't show.
Most Recent Purchased Order Is Not Listed In Account Purchased Section
My most recent purchased order of 7.29.2024 is not listed any where in my account purchases section.Not able to contact customer service nor its online AI msg, due to it only provides the last previous item purchased, not the most recent, using both ...
Ebay app is closing after a few seconds.
App version 6.167.0.3 downloaded from the Google Play store. Android phone moto g(60)s with Android version 12.
my eBay messages
Asks if you want to try the new format without any ability to revert to the prior format, why would you do that? We don't like the new format with the inability to select sent items to view. Please fix this!
Advanced search
Why can’t I do an advanced search on my mobile phone even though I’m on the classic eBay site? It’s sad.
Drafts Unknown Error since May !!
Further to my report last week regarding CONSTANT errors upon going into drafts in app or mobile browser site . This issue STILL persists for thousands of users. It's very frustrating & I refuse to re type & re do all these listings its your job tost...
Stop eBay mobile app listing photos from being saved in my phone gallery.
I have searched everywhere for an answer. I cannot find a setting in My eBay to turn off saving photos to an "eBay album ".The mobile app has not done this before, until a few weeks ago. I have to delete dozens of photos from my gallery after a day o...
Recommended New Version Release Communication to Users
Polite feedback. In case you were unaware, here's a situation and recommended remedy. As an Android user, the Play Store showed that I had the app installed. I checked my app itself to see the current version and it was "not" the latest version shown...
Ebay Android app is not giving me notifications when I sell an item
This has been going on for over a year now. Whenever I sell something, I don't get the "your item sold" with the "cha-ching" sound anymore. Sometimes I don't even get an email, I only know something sold by checking my Selling tab on the app every da...
Mix up over postsge
I need some help please. I have been in hospital and my sister sent the two parcels to the different people. One I have posted the correct one and just lost the £20 4The othe late says she hasn't got it. It is rather a long story. Could someone from ...
Ebay "Private listing bidders - identity proteced"
I've only started this because I've gotten sick and tired of something I'm seeing on here and I'm getting no answer. I'm using this current incident as my example, but it's happened dozens of times during my auctions. For 5 days, I'm the ONLY one bid...
Very disappointed with.Ebay. this is the second time ive lost money purcasing something from Ebay
I ordered a comforter which I was told was delivered after 3 different dates . I was apparently away when it was finally delivered and have no idea what happened to it. Ebay s policy says money back guarantee if seller doesn't refund money . Ebay tol...
"Invalid request" error on sign in.
The eBay app throws an "invalid request" error when trying to sign in, but I can sign in with the same credentials in a web browser - its been like this since a couple of updates ago. I've tried clearing app data & cache & reinstalling, still no go.I...
Exceeded the daily limit to sign into eBay app
HI, Just wanted to know if anyone has experienced the same thing and knows a solution. Basically, I've had to log in and out of my account on the eBay app a couple of times (I don't know how many) and then for the last couple of days I'm unable to lo...
