On Feb 6 I shipped 5 packages with the USPS scan form. As of today they
all only say 'Shipment received, package acceptance pending.' I talked
to the post office I dropped them off at and they suggested submitting a
help request form but coincidental...
I woke up to a purchase of one of my listings. A few hours later, I get
a frantic, aggressive and foul-mouthed message that the buyer claims
their account was hacked and did not make this purchase and did not ask,
but demanded a refund. Of course I r...
I sold an item recently and the buyer left positive feedback only
minutes after paying. About an hour later they messaged me, "Hi please
leave me a feedback i just purchased item thank you." Why would they
leave feedback so soon, and should I oblige ...
I already filed missing case searches because its been over two weeks
since they had a last scan. I'm slowly getting complaints from each
customer, but USPS told me they were probably delivered.
Me too, but this is not the case for this. It only has the SCAN form
acceptance scan, not one scan along the way. I've already had one refund
request, I hope that's the only one.
Update: The first person my rep sent the request to disagreed with the
decision to remove the neg, I don't think they read the messages sent to
me by the buyer. So, I copied and pasted all the nasty stuff said about
me into the reply to the email, sa...
This worked! Before I posted this, I called two reps who told me to use
the removal form on the site. The third rep was able to submit a
complete removal request and marked the matter as urgent. He was telling
me how ridiculous it was for them to acc...
