eBay

Good Afternoon, I have a saga for you and I am sorry in advance but I don't know what my choices are at this point. A customer purchased a USED Train Set. The train set was in very good condition and was tested. The customer notified us and said he w...

Received a return request from a customer saying the item was not described. And the box was broken. The item is used, The customer said the top of the train is faded and almost white. this is so false even his picture doesn't show that. I just don't...

I have a message that says not eligible for volume listing. I don't understand it is for a train and tender at $75.00. How do I fix this?Thanks

I recently sent a package out. Was in working condition when it left our home. However, a belt broke during shipping. The buyer said that the item was packed well however USPS was not careful with the package. What do I do, have the customer send the...

I have a customer that bought an item and is wanting to return it. She received the item on March 31, she contacted us to say the item box was described correctly and would like to return it. She was correct we neglected to divulge the box had a hole...