Trading API Notifications in Sandbox Environment

[cm310790]

Hello,

im trying to use the Notifications to sent messages to my email and an azure function.

I managed to use the SetNotificationPreferences call to set up Events and my email/azure function url.

When calling GetNotificationPreferences I can see the values there. This is how the response looks with my events:

<?xml version="1.0" encoding="UTF-8"?>
<GetNotificationPreferencesResponse xmlns="urnapis:eBLBaseComponents">
    <Timestamp>2024-07-11T13:24:14.511Z</Timestamp>
    <Ack>Success</Ack>
    <Version>1173</Version>
    <Build>E1173_CORE_APINOTIFY_19146596_R1</Build>
    <UserDeliveryPreferenceArray>
        <NotificationEnable>
            <EventType>EndOfAuction</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>Feedback</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>FixedPriceTransaction</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>AskSellerQuestion</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>ItemListed</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>MyMessageseBayMessage</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>BidPlaced</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
        <NotificationEnable>
            <EventType>BidReceived</EventType>
            <EventEnable>Enable</EventEnable>
        </NotificationEnable>
    </UserDeliveryPreferenceArray>
</GetNotificationPreferencesResponse>

And this with my Application data:

<?xml version="1.0" encoding="UTF-8"?>
<GetNotificationPreferencesResponse xmlns="urnapis:eBLBaseComponents">
    <Timestamp>2024-07-11T13:25:43.036Z</Timestamp>
    <Ack>Success</Ack>
    <Version>1173</Version>
    <Build>E1173_CORE_APINOTIFY_19146596_R1</Build>
    <ApplicationDeliveryPreferences>
        <ApplicationURL>myazurefunctionurl</ApplicationURL>
        <ApplicationEnable>Enable</ApplicationEnable>
        <AlertEmail>mailto://myemail</AlertEmail>
        <AlertEnable>Enable</AlertEnable>
        <NotificationPayloadType>eBLSchemaSOAP</NotificationPayloadType>
        <DeviceType>Platform</DeviceType>
        <PayloadEncodingType>SOAP</PayloadEncodingType>
        <PayloadVersion>1173</PayloadVersion>
    </ApplicationDeliveryPreferences>
</GetNotificationPreferencesResponse>

But when I buy something in the Sandbox, im not receiving anything.

Also I cant make the GetNotificationUsage call work. Im using the standard call from the Sandbox Api and receiving this

<?xml version="1.0" encoding="UTF-8"?>
<GetNotificationsUsageResponse xmlns="urnapis:eBLBaseComponents">
    <Timestamp>2024-07-11T13:40:36.929Z</Timestamp>
    <Ack>Failure</Ack>
    <Errors>
        <ShortMessage>Sorry, something went wrong. Please wait a moment and try again.</ShortMessage>
        <LongMessage>Sorry, something went wrong. Please wait a moment and try again.</LongMessage>
        <ErrorCode>10007</ErrorCode>
        <SeverityCode>Error</SeverityCode>
        <ErrorParameters ParamID="0">
            <Value>Web Service framework internal error.</Value>
        </ErrorParameters>
        <ErrorClassification>RequestError</ErrorClassification>
    </Errors>
    <Version>1173</Version>
    <Build>E1173_CORE_APINOTIFY_19146596_R1</Build>
</GetNotificationsUsageResponse>

[oz-clearance]

Are you facing this issue in production environment? or were you able to resolve this issue?
I'm facing this same issue in production environment as well

[alebrix]

I am facing the same issue - has anyone managed to get the notification subscription to work?

For further context, using the "Notification API" instead of the "Trading API" I can trigger test notifications, so on our end it is responding with the required 200s. Unfortunatelly, the Notification API has a very limited set of events which are not useful for our particular case