The eBay Community

Buyer messaging me daily about not receiving an item. I’m running out of responses to provide

I consider myself really good about dealing with buyers and being on top of messages and cases etc. but I have a buyer that seems determined to give me a hard time no matter what I do. As soon as they purchased their item I bought postage, an ESE to ...

eBay bleep for tat payout holds

I’m a seller with 100% record, outstanding feedback, and 0% buyer complaints, late shipment or any other negative metric. Last week eBay arbitrarily charged me for a package they claimed weighed 7lbs, when I had weighed it at under the amount I paid ...

Buyer getting Shipping refund

I sold an item (sat cell phone), the buyer had me ship it to a country that is banned from receiving these products currently. This was unknown to the buyer and me. The package was stopped by customs and sent back to me. The buyer has asked for a ref...

how to promote a sale to help pay funeral expenses for wife of 62 years

My wife of 62 years was admitted to the hospital on Feb 28th with a heart attack. She passed away March 9th. I have been tied up with funeral arrangements until today. I am now trying to raise cash to help pay for the bills coming in. Our insurance d...

buyer who lost out on bid wants to buy the items after other buyer cancelled

original buyer cancelled almost instantly after sale was made. Then another watcher or bidder asked to buy the items. I told them I go through ebay. How do I proceed ?

Buyer is a scammer/reshipper address

If your buyer’s address has New Castle, Delaware, DO NOT process the shipment. They are scammer.

Seller not shipping item after purchase

Hey there. I have a bit of a problem. I purchased a gpu to finish a build for a friend on March 12. I got a tracking number but it still says pre-shipment. I contacted the seller on the 14th. They said that they forgot to ship it out and would do it ...

Local Pickup: Why purchase before pickup? Defeats purpose.

The whole point of local pickup is the buyer meet seller, inspects item, and then purchases it. That way there are no disputes. But it seems that is not the case. So how does it work? Any what about the option to accept cash payment?

Grossly overcharged for shipping labels

I was charged $113.29 each for two shipping labels for air pellet rifles. It would have cost roughly $20.00 each if I paid for shipping at the post office.