Sandbox Notifications API scope not enabled – no response from Developer Support

[bamboodragonfly]

Hello eBay Developer Team,

I submitted a request more than two weeks ago via Developer Technical Support
to enable the Commerce Notifications API scope for my Sandbox application,
but I have not received any response yet.

App ID (Client ID):
MasakiWa-Sandbox-SBX-9ea6fde95-e70f38d3

Requested scope:
https://api.ebay.com/oauth/api_scope/commerce.notification

Issue:
OAuth token requests always return "invalid_scope" even though
Alerts & Notifications are configured in the developer portal.

I have already submitted two requests via Developer Technical Support
over the past two weeks, but have not received any response.

Could someone from the eBay team please check the status or escalate this request?
Thank you very much.

[developer-support@ebay.com]

Hi @bamboodragonfly,

Thank you for your post!

The scope you have mentioned, "https://api.ebay.com/oauth/api_scope/commerce.notification", is not valid. The correct base scope for the Notifications API are "https://api.ebay.com/oauth/api_scope" and "https://api.ebay.com/oauth/api_scope/commerce.notification.subscription".

The "createSubscription" method uses the scope "https://api.ebay.com/oauth/api_scope/commerce.notification.subscription", which is required only when creating, updating, or retrieving user-based subscriptions to notification topics and your application already has access to both scopes.

For more details, please refer to the Notifications API documentation: https://developer.ebay.com/api-docs/commerce/notification/overview.html

It appears the issue reported in the support ticket is not related to the Commerce Notifications API scope. The ticket you created addressed a different matter, which has already been resolved within that ticket.

If you have any further questions or need assistance, please don't hesitate to reach out via a support ticket.

Best Regards,
eBay Developers Support