08-10-2025 06:35 AM
I have a new App I'm trying to test in Sandbox, and to keep things simple I'm trying to use the token generator for the sandbox on the User Access Tokens page to get an Oauth token to test with. However, when try to log in with a sandbox user account that I created, I get the following json message:
{"error_id":"invalid_request","error_description":"Input request parameters are invalid.","http_status_code":400}
This behavior occurs in both Edge and Chrome.
Unfortunately, I tried to open a support ticket to report this error message, and the support ticket page is also throwing an error, noting simply "Something went wrong"
08-10-2025 05:39 PM
It seems we're facing the same issue—it was working fine on Friday, but since Sunday, it stopped functioning.Additionally, I've been unable to reach eBay's support team regarding this issue.
08-11-2025 09:19 PM
Hello @generichandyman ,
Thank you for your post!
The issue with generating the Sandbox environment user token and logging in with your Sandbox user account has been resolved.
Additionally, if you are experiencing issues with creating a support ticket, please submit a support ticket through this link: eBay Support Tickets.
Best regards,
eBay Developer Support