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Resolved! Damaged item, can’t file claim before resolution date

I sold an item that was damaged in shipping before delivery yesterday, contacted eBay support because it wouldn’t let me file a Shipcover claim on eBay.com Support told me I have to wait till 7 days after the delivery (26th) to file a claim, but the ...

How is your "summer slowdown" going this year?

Is your "summer slowdown" this year (2025) worse than last year so far? What do you think is contributing to it for better or worse? From my business perspective this summer has been a lot worse than last year. It's been hurting a little more than us...

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...

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When are buyers most likely to make purchases and in which key categories? Find out in eBay Advertising’s 2025 Marketing Trends Calendar and get ready to increase your sales potential.

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Our Fall Q&A Episode

Answering your questions on returns, tracking, auctions, and more.

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