Watch list

[vintagebyterri]

My watch list is there, but only showing thumbnail photos of the first few listings. No other photos of watched items there.  I have to open each watched item to see what it is.  This is also the case in ended items.  My phone works fine, this just started a few days ago.

[eburtonlab]

@vintagebyterri 

Which browser are you using?

I have seen two or three other posts on the Member-to-member board mentioning a similar issue with the watch list -- the first three items have thumbnails, but no pictures below the "organize watched items into customized lists". But I have not noticed any issues with my watch list in Firefox, Edge or Chrome; all the thumbnails are loading fine for me.

Do you see thumbnails on your other lists? Or Summary?

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

https://www.ebay.com/myb/Summary

[vintagebyterri]

When I click on watch list, it shows no photos. When I click on summary then all the photo thumbnails are there. This is what I am watching also. This is crazy.

[vintagebyterri]

thumbnails showing on all other lists.

[503_carter]

I have the same issue, and I cant seem to find a way to complain to eBay, it also wont let me post on the community board about it.    I have used bay for almost 10 years with over 1000 purchases and a perfect rating, if I cannot resolve this soon I will cancel my eBay account and use Amazon from now on.

[eburtonlab]

@503_carter 

I would suggest using the Summary page instead of the Watch list until eBay addresses this issue. Or else that "all lists" link in my message above.

If you can post here, you should be able to post on most of the other boards other than replying on the Member-to-member board, or boards that require a subscription first.

Most eBay pages have a floating "help"/"FAQ"/"Tell us what you think" link/icon on the right side of the screen (you might have to turn off ad-blocking to see it). You can use that to provide eBay with feedback on site issues.

I suspect that someone at eBay is trying to fix problems with the Watch list and this is causing new problems. Hopefully the problems will be cleared up soon.

I have the "all lists" link set as my eBay landing page, so I don't use the Watch list page much. I find eBay very useful in my job, and so I am willing to put up with a certain amount of annoyances to find items that I can't get elsewhere. I think it would be a shame for someone to stop using eBay over what is essentially a broken web page, particularly when there are alternative pages that provide the same functionality.

[503_carter]

Thanks for your input. I will try other ways to contact them, and I will also wait a while to see if they fix it (since I would really miss it). I am not the best with tech stuff, and I generally don't post anything. this was the only way I found to voice my complaint, I'm sorry if I wound up somewhere I shouldn't be commenting. I know I can see all of the pics in my Summary, but I have 3 pages of watch list that is more than 11 pages in the summary due to the other info I'm not looking for when I'm shopping, but I can use that for now. Thanks

[eburtonlab]

@503_carter 

Happy to provide what help I can. No need at all to apologize -- this is a good place to post any technical issues; I only mentioned other boards because you said something about not being able to post.

If your Summary page is difficult to use because of the 25-items per page default, here is a link to a 100-items per page version that you can bookmark:

https://www.ebay.com/myb/Summary#WatchListContainer?sortId=25&ipp=100&Filter=1&radioChk=1&cmid=1438&...