eBay

mifis30 · ‎05-31-2020

I returned an item and the tracking details say "NO ACCESS" for 3 days in a row. I assume that access to the mailbox must be blocked or something, so I contacted the seller but he hasn't responded. Suggestions?

nono-8172 · ‎06-01-2020

@mifis30 wrote:
It’s in a 10x6 inch padded envelope, and here’s a screenshot of the tracking:

Trinton@eBay wrote here:

in addition to a Delivered status, we consider attempted delivery and notices left for pickup to be delivery confirmation

Brian.T@eBay wrote here:

When a buyer returns an item and it doesn't show delivered within the specified timeframe

Contact customer support and they'll be able to take the next appropriate steps.

Your seller has 5 business days to refund after the assumed delivery, that's May 27 until tomorrow. But if you haven't received a refund, send a private message on Tuesday evening to eBay at Facebook or Twitter with your name, zip code, and email to ask customer support to look at the tracking force a refund.

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rebell45 · ‎05-31-2020

Just guessing but it could mean it's a business and has been closed for 3 days. How large of a package is it and how did you send it? Does the tracking show it as being out for delivery 3 times?

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nono-8172 · ‎05-31-2020

@mifis30 wrote:
I returned an item and the tracking details say "NO ACCESS" for 3 days in a row.

I assume that access to the mailbox must be blocked or something, so I contacted the seller but he hasn't responded.

Your seller is not going to respond, Miles. Sellers cannot avoid refunding by preventing the delivery of a return.

Just wait 5 business days, Monday to Friday this week, then if you haven't received a refund, on Saturday send a private message to eBay on Facebook or Twitter with your name, zip code, and email and ask to force a refund.

mifis30 · ‎06-01-2020

It’s in a 10x6 inch padded envelope, and here’s a screenshot of the tracking:

southern*sweet*tea · ‎06-01-2020

Just by any chance, was the package going to Michigan? Parts of Michigan were flooded by a dam break, your seller could be flooded out.

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