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not receiving the items I ordered

I ordered a playstation2 slim and 2 final fantasy games. The tracking says they delivered it to my porch. I don't have a porch and I don't have my items , I'm homebound so I would notice if I had received them what I'm trying to say is what do I do next to get there items please help. I would be grateful thank you

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not receiving the items I ordered

If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.


If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If the address is wrong, then you need documentation from the carrier to that effect to show ebay.


If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.

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not receiving the items I ordered

Anonymous
Not applicable

3 possibilities:

 

  • It was delivered and subsequently stolen
  • It was delivered to the wrong address in error
  • It was delivered to the wrong address on purpose by the seller. Whoever got your package, did not get the items described and most likely got items that are significantly less valuable and are now asking wth is this package?
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not receiving the items I ordered

 

 Perfect advice given by post of rfmtm

 

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