eBay Shipping is forcing me to use UPS and not USPS

[forklift0_00]

I live in Georgia and my buyer is in Atlanta..

The shipping address is a hotel in Atlanta.. Do hotels use USPS?... You can see the USPS is blacked out and says NO.. ?

My listing said USPS Ground Advantage.. But when I go to ship the label from eBay, it forces me to use UPS

It is only going about 45 miles or so from me and I can not choose USPS...

[forklift0_00]

To add... None of my other orders are doing it..

[wastingtime101 · Accepted solution]

When USPS is grayed out, there are 2 usual reasons:
1. Package weight/dimensions exceed carrier limits
2. There is an issue with the buyer's address, like a missing unit number or similar. You can check the address here: https://tools.usps.com/zip-code-lookup.htm?byaddress

[forklift0_00]

Thank You.. It is the address.. The quests at the hotel are not aloud to order packages delivered to there rooms.. It is a high end hotel in the downtown Atlanta area..

They have a policy only ups/fedex can delivery to the front desk only..

I called my USPS also and they told me the same thing... Personally, I have never heard such a thing but it is what it is... I'll ship UPS..

Also, I can not name but the hotel clerk said it was a famous Argentina director/writer doing a movie here.. I googled the name and, Yep, there he was.. lol

Thank you..