cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

do not order

I have written several times and have not received any reply. my order is not in my purchases? Everything was fine for the first week, then on 08-18-03 it suddenly disappeared along with my $2,500. I am interested in what is happening with my purchases. I would like to contact the seller, but I do not have any information about the purchases made and no one gives me any information.

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

do not order

If the purchases were more than 60 days ago you have to change the time period filter on your purchase history page.

 

You have 30 days from estimated delivery to file a non-receipt claim. Instructions found here:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

View Best Answer in original post

Message 2 of 4
latest reply
3 REPLIES 3

do not order

If the purchases were more than 60 days ago you have to change the time period filter on your purchase history page.

 

You have 30 days from estimated delivery to file a non-receipt claim. Instructions found here:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

Message 2 of 4
latest reply

do not order

I made purchases on 08-12-23.. For the first week, I had information in the Hisdtori of purchases and suddenly everything was gone. I do not have contact with the seller, I do not know where my item is, no one answers.

Message 3 of 4
latest reply

do not order

It's possible the listing was removed. Do you have the item number?

 

Not the order number, the item number.

 

What's the estimated delivery date in the email confirmation? Has that passed yet? If it has, use the link I posted above on how to file a non receipt claim @mirobled .

Message 4 of 4
latest reply