eBay

estate_echoes · ‎03-16-2025

Had a package returned for "No mail receptable". Buyer now wants it sent to their PO box the next town over. I go to 'get another label' and then 'change address' and it lets me change every field but the zip code, which means I can't change the address. Never used to be like this.

richard1rst · ‎03-16-2025

Well, you do NOT have to buy the label from eBay. You can go to Pirateship, stamps.com, paypal or probably any number of other vendors and buy a label there. Just DO NOT reference eBay when you do. Just buy it as a separate label as if eBay is not involved. Just as you would if you were shipping a non-eBay package to a relative.

NO this does not count as "selling outside of eBay" since the sale was made on eBay. That way you can create any address you want. You can just copy and paste the tracking number into the order. BUT if you do paste it into eBay they will use the new label as the ship date and ding your account for a late shipment. In cases like this I just send a message to the buyer with the new number.

By the way - is the buyer paying you for the new label? 'Cause they should since it appears to be their fault.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand

wastingtime101 · ‎03-16-2025

Several months ago eBay locked the zip code field.

Buy the label from pirateship.com and send tracking to the buyer through eBay messages. Don't add it to the transaction as that could screw things up for you.

Walk without rhythm, it won't attract the worm.

wastingtime101 · ‎03-16-2025

@richard1rst wrote:
BUT if you do paste [new tracking] into eBay they will use the new label as the ship date and ding your account for a late shipment. In cases like this I just send a message to the buyer with the new number.

Not only that, but the buyer could use the new tracking to win an INR claim since it's to a different address. Always better to buy that re-shipment label off eBay and not add it to the transaction.

An alternative is to refund the original transaction and have the buyer place a new order.

Walk without rhythm, it won't attract the worm.

estate_echoes · ‎03-16-2025

@richard1rst wrote:
Well, you do NOT have to buy the label from eBay. You can go to Pirateship, stamps.com, paypal or probably any number of other vendors and buy a label there. Just DO NOT reference eBay when you do. Just buy it as a separate label as if eBay is not involved. Just as you would if you were shipping a non-eBay package to a relative.

NO this does not count as "selling outside of eBay" since the sale was made on eBay. That way you can create any address you want. You can just copy and paste the tracking number into the order. BUT if you do paste it into eBay they will use the new label as the ship date and ding your account for a late shipment. In cases like this I just send a message to the buyer with the new number.

By the way - is the buyer paying you for the new label? 'Cause they should since it appears to be their fault.

USPS reason return was 'insufficient address', buyer was convinced I screwed up their address, I was convinced the label was damaged or had an error. I said I would re ship on my dime to smooth things over. Didn't know it was 'no mail receptable' until it was delivered to me. $8.50 plus fees is cheaper then the time it would take to explain, and attempt to get the money, and deal with the fall out of neg feedback, etc.

I used USPS, online, to ship it again. Was surprised to see it was the same price as ebay. Which makes it cheaper as there are no fees. I thought there was a discount for using eBay?

Thanks for the heads up on getting dinged by adding a second tracking number. I guess that is why the way to add it it is to click "edit".

estate_echoes · ‎03-16-2025

@wastingtime101 wrote:
Several months ago eBay locked the zip code field.

Was there a reason why?

richard1rst · ‎03-16-2025

@estate_echoes wrote:

Thanks for the heads up on getting dinged by adding a second tracking number. I guess that is why the way to add it it is to click "edit".

NO !!! That is what will get you a ding for late shipment since that is the date eBay will see. Just leave the original number and send the new number in a separate email to the buyer.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand

wastingtime101 · ‎03-17-2025

@estate_echoes wrote:
I used USPS, online, to ship it again. Was surprised to see it was the same price as ebay. Which makes it cheaper as there are no fees. I thought there was a discount for using eBay?

Thanks for the heads up on getting dinged by adding a second tracking number. I guess that is why the way to add it it is to click "edit".

USPS is passing commercial discounts through their online label platform. In most cases it will still cost less with eBay, depending on the shipping service, package size/weight, and buyer's address.

No, do not add the new tracking number to the transaction. That's not only what will get you a late shipping mark, but it will also open you up to lose seller protections on an item not received claim. Send tracking through a message and do not add it to the transaction!

Walk without rhythm, it won't attract the worm.

toomuchstuffagain35 · ‎03-17-2025

Was there any reason given for locking the zipcode?

I have one I changed the address and then changed the zip when I got the error message popup but now it won't freaking print the label.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

buyselljack2016 · ‎03-17-2025

@estate_echoes wrote:
@wastingtime101 wrote:
Several months ago eBay locked the zip code field.

Was there a reason why?

Likely "eBays" idea of how to stop sellers that are unaware that a scammer may be trying to trick them when asking to have the purchase sent to a different address.

wastingtime101 · ‎03-17-2025

eBay did not announce or provide a reason. Educated guess is fraud prevention.

Walk without rhythm, it won't attract the worm.

toomuchstuffagain35 · ‎03-17-2025

So now I'm not allowed to decide to change the address? Then why have an EDIT field on the address?

And why doesn't ebay just butt the h-ll out.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

buyselljack2016 · ‎03-17-2025

When they help those that need help...................... they hinder those of us that do not😁

toomuchstuffagain35 · ‎03-17-2025

Well I guess I won't be sending this one through ebay shipping then.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley

wastingtime101 · ‎03-17-2025

@toomuchstuffagain35 wrote:
So now I'm not allowed to decide to change the address? Then why have an EDIT field on the address?
And why doesn't ebay just butt the h-ll out.

I'd wager this solves a lot more problems than it creates. You're informed; you know you can buy the label elsewhere if you want to change the address and forfeit seller protections.

Minor inconvenience for you. Huge help to uninformed newbies that fall for shipping their $1k iPhone to a random scammer pretending to be the buyer asking to ship to a different address. eBay seen as a place for scams is good for no seller.

There is still an edit option because, for example, a seller may need to split the buyer's address on 2 lines or add a unit number, etc.

Walk without rhythm, it won't attract the worm.