USPS left a slip in mailbox stating package could not be delivered because payment due

[edwin_rashidi]

Seller shipped without a tracking number. USPS slip said seller information: no name/no address. It is requiring a payment of $2.40 for postage. I emailed the seller. Am I responsible for this or is the seller responsible. I have to pay cash at the post office now, and would I be reimbursed?

[redmodelt]

Pay the 2.40 get your item. Would I be correct if I guessed it was sent media mail and was not? Yes I would be a little ticked off, but at least you would have your item. If it was not as described, the seller would have to pay the correct shipping to get it back. 🙂 Mahaha

[guangxi_hone]

I'd say it was not as described since the shipping charge does not agree with that stated on auction.

Or how else would you name it: extortion?  

[lotzofuniquegoodies]

@edwin_rashidi 

Another possibility is the seller did not include enough postage on the package. Sounds like stamps on package. If it was a generated label they could rebill the shipper with their account number on the label. Because they couldn't return it they forwarded on to you to collect the difference. You may be best off to pay the difference and message the seller and explain the situation. They "may" just refund to you the 2.40 as it was their error. 

-Lotz

[martin2001]

Leave the appropriate feedback, describing the situation, if the seller refuses to reimburse you for the payment.

[lja440]

Sounds like they just put a couple stamps on an envelope and dropped it. Happens all the time, or at least more than you would think. Let the seller know and maybe include a picture of the notice. They should send you the money via PayPal to make it right.

[orangehound]

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@martin2001 wrote:

Leave the appropriate feedback, describing the situation, if the seller refuses to reimburse you for the payment.

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Before leaving feedback, I would first give the seller a copy of the notice from the USPS and tell them that they need to send the 2.40 to you because they underpaid postage (do not mention  feedback in the message).

If they don't respond, or refuse to pay, then I would leave appropriate feedback.

[orangehound]

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@lotzofuniquegoodies wrote:

@edwin_rashidi 

 If it was a generated label they could rebill the shipper with their account number on the label.

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@lotzofuniquegoodies 

Not always.  The USPS APV (Automated Package Verification Program) does not check every package ... I don't know what the percentage might be, but not every package gets scanned.  The local carrier/post office may check and notice that the label was underpaid and not flagged by the APV ... in this case, they will issue a postage due notice to the recipient.

[redmodelt]

Without know what the seller charged the buyer for postage, they could have undercharged the buyer in the first place. Still I would pick the item up, pay the difference and contact the seller, then go from there.

[lja440]

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@redmodelt wrote:

Without know what the seller charged the buyer for postage, they could have undercharged the buyer in the first place. Still I would pick the item up, pay the difference and contact the seller, then go from there.

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That doesn't matter. Actual postage has no baring on the fact that the seller can't short the carrier or charge the buyer more than what is in the listing.

[redmodelt]

I never said it was right. $2.40 IS NOT worth loosing any sleep over. The seller is NOT charging the under pay, the Post Office is. It is a hassle for the buyer but if the seller had charged the correct amount in the first place this would all be moot. Let me repeat, the seller is NOT getting any of the $2.40. The seller CAN charge more then the postage rate to cover cost, IT is up the the buyer if they want to pay.

[eaux-de-vie]

On the machines in the PO lobby sometiems people do not realize there are several levels of 1st class mail. The seller probably only charged you what the label was, so might be an honest mistake.