UPS LOST FIVE ORIGNAL SHIRLEY TEMPLE MOVIE COSTUMES!

[cltdocmd]

I am sharing this for my friend Tonya Bervaldi:

UPS LOST FIVE ORIGNAL SHIRLEY TEMPLE MOVIE COSTUMES! On August 28, I sent out two boxes through UPS, one box got to its destination, the other box got to Orlando - maybe (and tracking shows that it never got off the truck in Orlando), and then was never heard from again. The box that is missing contains movie costumes that Shirley Temple wore in the 1930s – the actual costumes that she wore! Five costumes that she wore in her movies, they are completely irreplaceable (including the actual LITTLE PRINCESS dress from the movie "The Little Princess" among others - from Bright EYes, Wee Willie Winkie, Stowaway, and Little Miss Broadway). These costumes were being shipped to be displayed at a convention celebrating early Hollywood.

I am not wealthy, I saved and saved and bought these to share the magic of Shirley Temple with as many people as I could…From the start, the incompetence a UPS has been mind-blowing:

1. The boxes were supposed to be charged to a UPS account, the one that got to its destination was charged to a DIFFERENT account (which I cant even figure out how to contact) – even though the UPS number as written down correctly, and UPS has no idea who was charged for the box that is missing (even though it was scanned in at the actual UPS facility) , they said that someone should manually enter that eventually – WHAT?!?

2. Once we realized that the box was lost and started the investigation, they NEVER even contacted Orlando – NEVER – about the missing box. Not once! Because of the hurricane, I gave them an extra week to call (at their request), after an extra week, they called to say that the box was gone – when I asked what Orlando had said, their response was that they didn’t have the time to call..in a week. Not once. The box was very recognizable - a bright green box, and time was of the essence, and they didnt even try.

3. Without contacting Orlando, they closed my case, and said that I should be grateful that they gave me the extra week – even though they did nothing during that time – not even contact Orlando – not once!

If this is the way they handle boxes that were insured for $10,000…that is saying quite a bit about UPS! Isn't there SOMETHING else that can be done? Can someone higher up the UPS ranks actually investigate what is going on?

 

[cltdocmd]

I realize that this isn't an ebay matter, however I know many ebay sellers use UPS to ship items. After 2 weeks they have closed the investigation. If this is how they treat priceless treasures like this, imagine how they would treat your items if lost!

[mkaczorsee]

I hope you filed an insurance claim?  Sometimes this will help the package magically appear!

wishing you good luck!

[postingid2017]

I'm so sorry 😞  As @mkaczorsee said, you should file an insurance claim and I hope it was insured for the true value.  The costumes posted are beautiful and I hope they find the other box.  I would be on the phone with them daily until the box was found or they honored the insurance claim.

I loved her as a child.  My mother had my hair done in Shirley Temple Curls for my cousin's wedding.  I was a flower girl and a brat to boot, that at 60 (me) my cousin still reminds me of my behavior on that day!

[cltdocmd]

I'm sorry to have seagulled.

In my OP I stated that I was sharing the info for a friend, so I can't do anything except pass any important info on to her.  Yes there is insurance, but these costumes are priceless, they cannot be replaced for any amount of money.  We want them to look for them!

We in the Shirley Temple collectors community are a tight group that goes back a long time, we are all just sick over this! We just want to get the word out and PLEASE be notified (preferably privately) if anyone spots any of these costumes on ebay or any selling venue.

Thanks so much!

[whatmorefabric]

My friend is an antique dealer.

He suggested the following.

Call the FBI  and file a complaint.   Call UPS and tell them that you are filing a complaint in that the items were stolen out of their warehouse in Orlando.

There are a limited amount of Shirley Temple dealers in the US.   Contact all of them and leave pictures and info.

Craig's list is a more likely  place to list stolen stuff than Ebay.  Check with Craig's list.

There are several antique theft sites,   list on that.

Facebook antique pages.

[whatmorefabric]

He also said to mention the different UPS shipping addresses and charges.

[suburbantreasure]

This is mainly a heads up that if they happen to ever appear on the secondary market for any reason, to please give notification because they should NOT be there.  All bases have to be covered.  It's not about the insurance claim.  They are irreplaceable and must be found. 

[mg152]

That is so sad! I'm really sorry. It breaks my heart to think these items are lost forever. I bet a ups employee got them. File a police report, it can't hurt.

[mismarymarpl0]

I wonder if getting a lawyer and having them contact UPS would help

[cltdocmd]

Posted by Tonya Bervaldi (owner of the costumes) on UPS's Facebook page:

UPDATE 9/24: We now know that 4 of the 5 outfits were auctioned off at an unclaimed goods box lot auction in Kansas City, Missouri on September 14 (exactly 17 days after I gave my items to UPS to be sent out).

To lay that out: UPS got my box on August 28, lost my box, found my box, shipped my box to an unclaimed goods warehouse, sold my box to unclaimed goods, the unclaimed goods warehouses put my box up for auction, and an unsuspecting buyer bought my box - all in LESS THAN 2 1/2 weeks!!

We do not know how this happened so quickly. The buyer of four of the five has been located. We have asked UPS to work this out with her to get them back, and they will hopefully do this. The other dress is still out there, we believe that it was auctioned off in Kansas City Missouri on September 14. Please keep your eye out for this dress, it was in perfect condition - the princess dress from "The Little Princess". A white dress with puffed sleeves, a gold applique, and a six foot long train. ONLY the dress, not the cape...It looks like a Halloween costume, but it is not. If you are in the Kansas City area, please BLAST this to as many friends as you can!!!

**********************************************************************************

If you look at the url below, you can see that UPS put it in their "unseen section"

https://www.facebook.com/ups/posts/1792260017454960?pnref=story.unseen-section

[cltdocmd]

 As Posted by Tonya Bervaldi on UPS's Facebook Page

UPDATE 9/24: We now know that 4 of the 5 outfits were auctioned off at an unclaimed goods box lot auction in Kansas City, Missouri on September 14 (exactly 17 days after I gave my items to UPS to be sent out).

To lay that out: UPS got my box on August 28, lost my box, found my box, shipped my box to an unclaimed goods warehouse, sold my box to unclaimed goods, the unclaimed goods warehouses put my box up for auction, and an unsuspecting buyer bought my box - all in LESS THAN 2 1/2 weeks!!

We do not know how this happened so quickly. The buyer of four of the five has been located. We have asked UPS to work this out with her to get them back, and they will hopefully do this. The other dress is still out there, we believe that it was auctioned off in Kansas City Missouri on September 14. Please keep your eye out for this dress, it was in perfect condition - the princess dress from "The Little Princess". A white dress with puffed sleeves, a gold applique, and a six foot long train. ONLY the dress, not the cape...It looks like a Halloween costume, but it is not. If you are in the kansas City area, please BLAST this to as many friends as you can!!!

https://www.facebook.com/ups/posts/1792260017454960?pnref=story.unseen-section

[cltdocmd]

Close up of the missing Little Princess dress, still missing!

[cltdocmd]

[cltdocmd]

The above photo shows the length of the dress