eBay

doors-62 · ‎11-16-2020

Hello,

About 3 weeks ago a bought a watch from a seller in Israel. He had a rating of 94 and after the purchase his listings were deleted. Still tracking number was provided so I decided to wait and not open a case

Now my item is marked as delivered but the tracking code shows different name and adress 400km from here. The post office confirmed that is a different parcel. StilI can't open a missing item case because according Ebay is delivered

Could you advice me please what to do. The item is quite expensive and not something to let go easy

Thank you

donsdetour · ‎11-16-2020

Well you will need to contact eBay:

The help and contact link is at the bottom of the page:

You may also need to try social media:

https://twitter.com/askebay
https://www.facebook.com/eBay/

doors-62 · ‎11-16-2020

Thank you!

Meanwhile I tried to contact the seller and request some papers from the post office so I can track my item. Instead of contacting me he immediatelly contacted Ebay customer service and they immediatelly closed the case

Still didnt get any papers and start to feel more and more scammed

Does anyone else have similar experience and could help with advice

dybvad · ‎11-18-2020

oh yes, take a look at this:

https://community.ebay.com/t5/Shipping-Returns/FedEx-tracking-incorrect/m-p/31350657#M350485

Yours appears to be the first USPS/International. Mine (the reply in the above link) is Fedex too.

It is really starting to appear that Ebay has a glitch in their software that allows tracking numbers to be attached to Lots. That's not so _bad_ when the seller has integrity, they'll ship it anyway and take some responsibility when things go wrong.

But, in your case and mine, the sellers are of very dubious integrity and, perhaps, are taking advantage of the fact that a shipment they never shipped, they can now claim as delivered. My seller was new to ebay (2/20) sold two multiple unit items. My item (43 available) _had_ only one feedback: negative. At the time I purchased the feedback was 100%. I didn't feel the need to review them. That 1 feedback is now gone. The other feedback (200+, all positive) is for a card game and 99% of those buyers are <10 feedback _and_ 70% or so are _now_ unregistered. If this is a scam, I'd love to know how its geared. Take a look at https://www.ebay.com/fdbk/feedback_profile/mohakha_2829?filter=feedback_page:All. I don't know maybe a bunch of little kids begged their parents for the card game...