Tracking and insurance?

[aardor]

I haven't sold anything on ebay in a few years. I went to set up an auction the other day and things seem to have changed. I see how to choose which delivery company I want to use but no way to add tracking and insurance. Is that automatically included now? or am I missing something? I know things that I've bought off eBay have tracking but how did they add it?

[partial*eclipse]

Tracking is now included automatically at no additional cost for all package services.

Insurance up to $100 is automatically included with most UPS and FedEx packages, and up to $50 for USPS Priority Mail. If you want to purchase more than that, you need to incorporate that cost into the asking price of your item, or into a handling fee.

[aardor]

OK, good on the tracking.

How do I purchase the extra insurance? Do I have to do that at the post office? Or is there a way to do it through ebay? I see no way to buy insurance through ebay.

[partial*eclipse]

It's on the label preparation form. You purchase it as part of purchasing postage.

[sam9876]

Smart sellers don't buy insurance.

[aardor]

What is that supposed to mean?

[ryanrobyn]

It is EXTREMELY difficult and a very LONG process to ever get money back from the post office. Not worth it.

[orangehound]

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@ryanrobyn wrote:
It is EXTREMELY difficult and a very LONG process to ever get money back from the post office. Not worth it.

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eBay offers "ShipCover" insurance in addition to the USPS insurance (ShipCover is the default insurance) ... eBay says that most claims are processed in 1 week.

[postingid2017]

That is because that poster has nothing else to say - been that way for centuries I would just ignore as we all have learned to.  

Good luck with your items 🙂