Tracking Numbers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-28-2021 07:09 AM
I sold 3 Different items to the same person. When I mailed the items all in one package, I sent the tracking number which was the same for all three items the same day I mailed them. Ebay sent me a message that my top seller rating is in question, because I did not send the same tracking number for the other two items that were sent in the same package. Another stupid rule ebay has, and then its so hard to contact them, you cant call anymore.
Tracking Numbers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-28-2021 07:20 AM
@tastesgood wrote:I sold 3 Different items to the same person. When I mailed the items all in one package, I sent the tracking number which was the same for all three items the same day I mailed them. Ebay sent me a message that my top seller rating is in question, because I did not send the same tracking number for the other two items that were sent in the same package. Another stupid rule ebay has, and then its so hard to contact them, you cant call anymore.
I don't see a need to phone eBay here. For the second and third items in the shipment, just go to your Sold items page, mark them as Shipped, and then use the Add Tracking Number action to paste in the tracking number and carrier for the shipment. That's the routine procedure for any combined shipment.
