03-29-2019 05:12 PM
Hi there,
So I just sold a rather expensive pair of designer slides for about $150, and I'm wondering if I should require a signature confirmation for delivery purposes. The item sold to a buyer with 100% feeback with 22 total buyer feedbacks to a residence in California. I will be shipping through FedEx. I'm thinking it would be a smart idea to include signature confirmation, but I also wouldn't want to inconvenience the buyer. Thoughts?
Thanks in advance!
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03-29-2019 07:09 PM
@simci_66 I run in to this dilemma too at times when an auction item bids a lot higher then anticipated. Some items that I know will sell high I put a note in the listing, either "may" or "will" be shipped with signature required. At the end of the day, something for several hundred dollars is going with a signature for first, the Buyer's protection and second my protection. I have only had one Buyer complain but at the end of the day they still left positive FB when they picked the package up at the post office then opened it at home ...
03-29-2019 05:24 PM
You would be inconveniencing the buyer for no reason. He might fail to pick up the package and/or leave feedback that reflects his annoyance.
03-29-2019 06:24 PM
Ask the buyer.
03-29-2019 06:28 PM
If your buyer/family has work/school, it can sign the door knob after the first delivery attempt @simci_66 and FedEx can leave your package the next time. While you'll have a signature which doesn't change your protection one iota, you've riled your buyer, and the package is still waiting all day at the stoop until your buyer/family returns.
03-29-2019 06:46 PM - edited 03-29-2019 06:51 PM
I'm on the side of the posters who say no--or ask the buyer. If you had not disclosed the signature required confirmation in the item listing and did not contact me first (at which time I'd tell you "no") I would be, frankly, quite angry and would never buy from you again. And my feedback would reflect my irritation.
Sorry to be so blunt, but this one really gets to me for some reason! I guess it's because having someone who wasn't invited to my home in advance ring my doorbell (which I actually had removed a few years ago) is like getting a telemarketer/robocall.
03-29-2019 06:59 PM
So I just sold a rather expensive pair of designer slides for about $150, and I'm wondering if I should require a signature confirmation for delivery purposes.
Here is your answer:
NO.
03-29-2019 07:09 PM
@simci_66 I run in to this dilemma too at times when an auction item bids a lot higher then anticipated. Some items that I know will sell high I put a note in the listing, either "may" or "will" be shipped with signature required. At the end of the day, something for several hundred dollars is going with a signature for first, the Buyer's protection and second my protection. I have only had one Buyer complain but at the end of the day they still left positive FB when they picked the package up at the post office then opened it at home ...
03-29-2019 07:28 PM
I was not going to go with a signature confirmation without first contacting the buyer and asking if that is acceptable to them of course. I was merely asking whether I should or not. Clearly the consensus has been that I should not require a signature so I suppose I will pocket a couple extra bucks in shipping cost savings. Anyway, thank you to those who have replied with helpful answers! It really helps me out a lot.
04-01-2019 08:56 AM
The first and last time we sent ' signature required, ' it was signed ' X ' Package delivered.
04-01-2019 12:30 PM
no
04-01-2019 10:57 PM
ebay/Paypal does not require a signature unless the item is $750.00 or more.
Early in my selling career, I used signature required on a package that was not close to $750.00 and the buyer was NOT happy, having to travel almost an hour to get to the UPS depot, so I would advise NOT to use signature required unless the buyer knows ahead of time and is agreeable to it.