01-05-2022 10:46 AM
How can I change the shipping cost after an item has sold.. wasn't supposed to be free shipping for buyer
01-05-2022 10:53 AM
Was the item listed with free shipping? If so, you need to honor that and ship.
01-05-2022 10:55 AM
You have to ship it. We have all been there--hope it wasn't an expensive mistake.
01-05-2022 11:00 AM
you can always send an updated invoice but any buyer expecting free shipping is going to notice it right away
changing the shipping to more money is frowned upon
seasoned buyers all know the shipping rules..............why start off on the wrong foot
01-05-2022 01:01 PM - edited 01-05-2022 01:02 PM
If you listed with Free Shipping, there's nothing you can do now. Oh... one of your current listings offers Free Shipping...
you might want to revise that one before it sells. Good luck to you.
01-06-2022 09:03 AM
Hi @danpawl_994
The item you sold today was listed with ‘Free Shipping’. You CANNOT ask for shipping money after the buyer purchased the item with free shipping. It’s not allowed.