A buyer contacted me on ebay with this message :
"
Hi,
I have bought from you before.
I want to buy this blouse for my sister, but I need delivery by June 15.
Is that possible if I buy it as soon as I hear from you.
Thanks.
C "
Nothing suspicious for me . Even if new on ebay I'm in business of many years and I am used to have repeating customers due to the quality of my products .I am the producer of my handmade blouses .
So she bought from my ebay store a blouse on 28 May . I mailed it on 06 june ( I was on a trip out of my country in that time frame and she knew that I am able to ship only on 6 June ) . She received the blouse on 22 June . The track-trace is CO986573113RO and it is trackable on www.usps . One mention I want to do is that immediately after I provided to her the track-trace she wrote to me very often complaining of the fact that the parcel is not trackable . I'll copy paste one of her message for a better understanding : .
"Hi , There is no indication from the tracking that this package even moved beyond their receiving the shipping information. Is there any way to tell if it was shipped? Sorry, I guess I am just anxious about receiving the lovely blouse for my sister. I have the exact same blouse and love it. My sister wanted to buy mine from me, but I said no 🙂 "
In one of her previous messages she sent to me a photo with the blouse she is claiming to have from me . It is not a big photo and I can say looking at it that it is a Romanian blouse ,the main pattern is similar with the second blouse she bought from my ebay store but this pattern is produced by all of the Romanian producers including me . The second blouse is the blouse bought from my ebay store on 28 May . But this second blouse have the secondary embroidery different of the blouse she is claiming to purchased from me last year . I"ll attach photos with both blouses . The blouse bought from my store on 28 May is the blouse displayed on a mannequin . If you look closely at the lace motifs you will see the difference in between the blouses .
So she received her blouse on 22 June . Very happy with it , no feedback left . On 23 july I received the following message from her :
"
Hi,
I just washed the blouse I bought from you for the first time, and the red is bleeding through to the white part of the blouse. It turned the white pink. I washed it in cold water and woolite by hand. I don't know what to do, but this is not acceptable to me that this should happen.I paid a lot of money for the blouse, and I feel I should get some kind of refund.
Thank you.
C "
So she washed 2 days ago for the first time a blouse that she bought from me last year . WOW ! But I took it very seriously her complaint because this mean that my business is a joke , not a business . In fact I sold hundreds of blouses with no return in 10 years . No complaint about quality or the worst scenario for a producer like me : bleeding of the embroidery . I have an worker who is paid only to wash the thread before to use in hand embroidery and also I wash myself each blouse which I list and sell . I told to her that if a blouse bleed , it will start to bleed even in closet because of the humidity in the air . She wrote to me :
"The blouse was fine in the closet. It did not bleed in the closet. It only bled when I washed it yesterday. The red ran all over the floor and the tub where I hung it to dry. It is not that bad on the blouse, but there is still pink on it. Can I exchange it for another blouse instead of a refund? I am hoping my sister doesn't have the same problem with her blouse. Let me know if I can exchange it for another one in a size Medium? I am so sorry this is so upsetting for you. Thanks.I will send the blouse back today. "
I asked her to tell to her sister ( who received this second blouse ) to wash the blouse she just received from me . Here is her answer :
"
I mentioned it to my sister already. She is living on an island, plus she is lazy. She will send it to the cleaners in about 3 months when she returns to New York, so I can't count on her. I will take a refund when you get it, and then buy another blouse maybe in the blue, although I like the red better. Don't worry, I would rather have a refund sent to my paypal address. Thank you. C.
??????? WHAT ?? Then I asked her photos with the bleeding blouse , the blouse she claimed that she bought from me last year . Here is her answer :
" I already sent the blouse back to you .
When you do receive the blouse, please refund me the full price plus postage. I think you should pay for the postage, as the blouse is defective, and I just paid for postage to return it. I plan on buying another blouse when I receive the refund but probably in a different color, as you say you do not have it in red. Do you have any idea when you will have a red one? Please let me know that you got this message, and please let me know when you receive the blouse. " .
So she wants a full refund for a blouse claiming she bought from me last year . And have a similar blouse bought from me last month in perfect condition about she doesn't want to wash it or to check it if is defective . At this point I realized that she is a dishonest woman . So I checked all my PayPal transactions from June 2014 until today and beside the purchase made on 28 June 2017 I had no other transaction with her or any other person with an identical last name . The blouse claimed that is purchased from me last year was never purchased from me . And this bleeding old blouse is on the way to Romania , to me , for a full refund !!!!!!!!
I need any help possible with this case . Thank you in advance for any advice . I take into consideration including to report her to police for fraud . Sorry for my so long post but because of my English I prefer to quote .
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