03-02-2021 10:20 AM
Hi,
I already have an open case about a phone. The phone came with problems and want a refund. Ebay resolution center said was a RETURN CASE and couldn´t change it, but The seller sent me a label to return but from my country costs me $60, that´s why, I deal with the seller to keep the phone and refund me $XX.
I really want to know what happened if I cancel the return?
There´s someone from ebay resolution center who can chat with me about?
Thanks in advance.
03-02-2021 10:28 AM - edited 03-02-2021 10:30 AM
You don't get to keep the item and the money.
Also, if you're using a reshipping service you voided you money back guarantee coverage the minute it left the US.
03-02-2021 10:56 AM
If you cancel the return, that's the end of it on ebay.
If you used a re-shipper you aren't due any extra money for the return shipping.