12-06-2021 04:32 AM
I'm trying to reprint a purchased label (within the last 30 mins) but it is generating incorrect info (of another label that I printed prior). The original label printed correctly (but was skewed on the paper so I needed to reprint). I have cleared history, rebooted, etc. Every time I try to reprint this label, it is coming up with the info from the previous label I printed (different buyer name/address). Any idea how to fix this. Now I'm wondering how many times my reprinted labels have printed with incorrect info - so far no buyer complaints, so hopefully none!
12-06-2021 10:17 AM
If you print a label, presumably through a PDF file and you do not close the PDF file, then when you go to print the next label it will revert to the still open PDF file. Make sure the last label you printed has been closed out.