eBay

laxphenom22 · ‎08-01-2023

I was unable to use Adobe Acrobat to crop labels and print them with the new software. They want you to sign up and pay $20 a month to use all the features. Before I would just go to edit and take a snapshot and the label would print to size. I am using a Dymo LabelWriter. I was able to figure it out.

To be able to do this go to the hamburger menu in the upper left side corner. Scroll down to "Undo, Redo & more" and in there you will find the "Take a snapshot" option. I hope this helps !!

whattheactualfox · ‎08-02-2023

@laxphenom22 wrote:
I was unable to use Adobe Acrobat to crop labels and print them with the new software. They want you to sign up and pay $20 a month to use all the features. Before I would just go to edit and take a snapshot and the label would print to size. I am using a Dymo LabelWriter. I was able to figure it out.

To be able to do this go to the hamburger menu in the upper left side corner. Scroll down to "Undo, Redo & more" and in there you will find the "Take a snapshot" option. I hope this helps !!

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Used to be panda75654
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rfmtm · ‎08-02-2023

Something not right here. Are you sure you browser is still opening PDF files with Adobe and didn't revert to its built in reader?

Why do you want to crop the label? The two ebay label formats for the Dymo fit perfectly as they are. Please come back with some details and/or a screen shot of the problem.

laxphenom22 · ‎08-02-2023

I manage 3 different eBay accounts and on 2 of them the labels print automatically with no issues but on the other I cannot get the labels to display to size so they can be printed. That's why I need to take a snapshot. I gave up trying to fix it. I just thought this info would help someone out. Thanks for your reply !

rfmtm · ‎08-02-2023

You have something not set up correctly on the third account. You should never have to take a snapshot.

When you are on the problem account you want to first recheck the label format is correct. Look to the lower right of the create label page where the current selected format is shown, if incorrect click Change.

If still a problem come back with OS, browser, and Dymo model you are using. A screen shot of the entire label preview page will also help.