Once I authorize return and send them label, do i still need to respond to messages?
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‎12-27-2019 02:01 PM - edited ‎12-27-2019 02:05 PM
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Once I authorize return and send them label, do i still need to respond to messages?
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‎12-27-2019 03:37 PM
Once you authorize the return and provide the label, there is no need for any further correspondence.
If the buyer does not show the item shipped by the end of 5 business days, you can close the return. Once tracking shows the item has been delivered back to you in the same condition as you sent it, you have 2 days to refund your buyer.
Volunteer Community Member
Message 2 of 3
Once I authorize return and send them label, do i still need to respond to messages?
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‎12-27-2019 04:27 PM
Thank you for the info!
Message 3 of 3
