10-25-2021 04:03 PM
The past couple of months of selling, I offer two shipping methods to buyers (parcel or priority). When I go to print the label after the buyer has paid, it is showing a label for a method I never approved such as, priority flat rate envelope. Buyers have told me that their invoice is showing the two correct invoices. Then when I try to change the shipping method to the one requested/paid for by the buyer, I am not given the option of mailing parcel post. I end up having to eat the cost and send priority. I have never had this problem until the last two auctions I have run. I did get notice the EBay is experience of shipping issues, but not sure if this is related. I would appreciate any help/suggestions fellow eBayers may have. Thank you!
10-25-2021 04:15 PM
This is a duplicate thread.
Answers arre posting @
https://community.ebay.com/t5/Shipping/Shipping-Label-Issues/m-p/32404583#M399152