I'm sure I'm not alone. Denied claims are going to seriously limit what we can offer for sale on eBay. We bought the extra insurance, we've shipped 3205 antique glass items without a problem and now USPS won't pay our claim for a damaged package. They denied our first appeal after we supplied them with everything they asked for to support the claim. The instructions for the final appeal were exactly the same as the first instructions. We of course have nothing else to add. We supplied them with what they required. I guess we have no recourse. I am filing a complaint with the Attorney General's Office of our state for Insurance Fraud. We paid for insurance, we followed the rules, and have been denied compensation for damage they do not deny having made. You cannot sue in court as an individual without it costing more than your claim unless it's for thousands and not hundreds of dollars. I don't need to be told that such losses are part of doing business... they are not... we bought the insurance and paid extra for it. Our only response will be to ship only via UPS until such a time as they too deny a claim. At that point I guess we just quit selling on line which is ok with me, but I will miss it and the friends we've made. If anyone knows of a class action suit against USPS for not payment of insurance claims we'd be glad to join it.
