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I think my order is lost in the mail

OK, I can't delete my other post, so I'm going to detail it here. I think my item (book) is lost in the mail because when I checked the tracking, it hasn't moved from a distribution spot since the 15th. I contacted the seller to let them know. I don't know why I didn't put down this info in my other post. And I can't edit that post on my phone app.  Is there any way to ask a seller to use another delivery method? Asking in case I order something else.

Message 1 of 26
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25 REPLIES 25

I think my order is lost in the mail


@terrycece62 wrote:

Just wanted to quickly add after viewing your feedback left for sellers a reminder that tracking is NOT a requirement for eBay sellers.


Oh my! 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 16 of 26
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I think my order is lost in the mail


@denita3515 wrote:

Well the estimated delivery was today. And it's been stuck at a distribution center here in Fort Worth since the 15th. When should I report it lost?


Mail is not considered lost until it has been at least three weeks with no scans whatsoever. I have had packages disappear off the radar for a week and then pop back up again at the destination post office.

Message 17 of 26
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I think my order is lost in the mail

same issue

Message 18 of 26
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I think my order is lost in the mail

That’s right. I’ve bought from many sellers that don’t use tracking and have never had a problem. Back in the day, there was a lot of cash and checks exchanged and hardly anyone used tracking.

Patricia
eBay member for 25 years
Message 19 of 26
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I think my order is lost in the mail

If the estimated delivery date was the 17th of September, a Sunday, per eBay's MBG, you, the buyer, have 30 days past that date to open an item not received case; however, since it's media mail, as others have stated, you probably should give it more like a week to arrive.  

Message 20 of 26
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I think my order is lost in the mail


@mg152 wrote: .... Back in the day, there was a lot of cash and checks exchanged and hardly anyone used tracking.

But that was back in the day when tracking (AKA Delivery Confirmation) cost extra.

 

Now, USPS automatically includes it at no additional charge in all package postage (both online and retail) so the only truly untracked items are those that are sent as letters or flats.  Nevertheless, eBay does not require sellers to SHARE any tracking info they might have.

Message 21 of 26
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I think my order is lost in the mail

OK I didn't know that. The 17th-yesterday- was the day it was estimated to arrive. Should I wait until Monday or Tuesday to report it to eBay? If I paid for something, I should expect to get it. I'm a little preturbed because last week another item ordered on eBay was lost and I had to get it replaced.

Message 22 of 26
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I think my order is lost in the mail

But back in the day, we never heard of "porch pirates" or dishonest dilivery people.

Message 23 of 26
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I think my order is lost in the mail

Again, given the fact that this was Media Mail, and that MM is the slowest method of shipping available, you probably should, realistically, give it more like a week before you open an INR case.  

Message 24 of 26
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I think my order is lost in the mail

OK. I'll do that. Thanks.

Message 25 of 26
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I think my order is lost in the mail

I’m very pro-buyer, but your behavior and expectations are pretty bad.  I suspect you have made it onto about thirty blocked-buyer lists because of your post and the subsequent discussion of how you treat sellers.

Message 26 of 26
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