I should know this but ACK I don't!

[tdebuys]

OK my seller has bought and paid for an item thus starting the one day shipping clock, but now has bought another item and may want more.  Of course I want to combine to save the customer shipping costs, but how do I meet the same day shipping requirement and keep customer happy too? I am happy to wait until buyer tells me they're done buying but that may be a couple of days from now. So is there some way to forego or not be affected by the shipping clock?  thanks, tde

[chrysylys · Accepted solution]

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@tdebuys wrote:

OK my seller has bought and paid for an item...

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Really?

I seem to remember some posts here by Staff that as long as you have a request in Messages from the Buyer (not Seller)  for a delay, you'll be covered later.

[sam9876]

Are you the buyer or seller?

[tdebuys]

Doh yep I'm the seller... lol ... I'm sorry to confuse. I've had 2 buyers now buy and pay for one item and then bid on additional items which are a couple of days out yet.... that is the predicament.

[tdebuys]

Stupid me.....I am the seller.. yes........my problem is with buyers with paid purchases and purchases pending that are more than a day out.... clock running on the one day shipping is my concern.

[green-night]

You look like you sell mostly glass items.

Don't combine shipping.  

Ship the items that have been paid for on time and don't worry about combining shipping.

[castlemagicmemories]

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@tdebuys wrote:

OK my seller BUYER has bought and paid for an item thus starting the one day shipping clock, but now has bought another item and may want more.  Of course I want to combine to save the customer shipping costs, but how do I meet the same day shipping requirement and keep customer happy too? I am happy to wait until buyer tells me they're done buying but that may be a couple of days from now. So is there some way to forego or not be affected by the shipping clock?  thanks, tde

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FTFY

[tdebuys]

I don't do my customers this way. They deserve the best shipping price I can get them when they buy multiple items.