12-09-2020 07:55 PM
How do I handle this?
Item was purchased last Thursday evening, and I shipped it Priority first thing Friday morning.
eBay promised they would get it Monday (even though it is a 3-day label, lol), and now that it is Wednesday (the date my handling time told eBay I would ship by), the buyer already messaged me to complain!
By USPS standards it is 1 days late even if the world were to be spinning again! By eBay standards, it is 2 days late.
Regardless, it is a $120 item, that is NOT even three days late, and the buyer reached out already. I explained the situation, it what can I do but wait?
If USPS would just do their damned job! If I get an INR, the first thing I will do is file a package redirect to try and get the item back. What is the deadline to file a package redirect?
Anything else I can do?
Solved! Go to Best Answer
12-10-2020 08:09 AM
1. Read this USPS link:
https://www.usps.com/manage/package-intercept.htm
Notice there is a charge of, at least, $14.65. If the package is shipped to a higher rate zone then the addition postage will also be due.
2. Read the eBay 12.08.2020 Announcement:
12-10-2020 08:09 AM
1. Read this USPS link:
https://www.usps.com/manage/package-intercept.htm
Notice there is a charge of, at least, $14.65. If the package is shipped to a higher rate zone then the addition postage will also be due.
2. Read the eBay 12.08.2020 Announcement: