07-16-2022 02:53 AM
Hello,
I sold 2 separately listed items to same person. Created one label and shipped them together. Entered same tracking on both items.
Now only the item I used to create label is showing as “shipped”.
How do I mark the second item “shipped”?
Thank you in advance for your help.
Newby seller.
07-16-2022 03:36 AM
I believe you can go to
Orders > All orders
and click the facing down arrow button top left of the item photo and select "mark as shipped" from the dropdown menu
Nevertheless, try hitting refresh first as it should be marked as shipped when you enter the tracking #
good luck
07-16-2022 03:23 PM
it should have "automatically" marked "Shipped" when you entered the tracking number under "Awaiting Shipment"
Check and make sure the tracking number was properly saved for the 2nd item......
07-19-2022 08:05 AM
Thank you!
07-19-2022 08:07 AM
It did not automatically add "shipped" but it's already been delivered, and all is well.
Thank you for your time.