How to get a shipping label refund

[ludemilla]

I just recently started using the "printing a shipping label" option for selling my items on ebay. I made a mistake and asked for a shipping label to print on the same item TWICE. So thats what happened , I think I got charged for TWO shipping labels. Is there anyone at ebay I can call to get one of those credited to my account, or am I just out of luck and have to pay TWICE for the one label.???

Thanks for any help.

Steve

[fa_8305]

When you reprint the same label, there's no duplicate charge.

[city*satins · Accepted solution]

 Check the tracking numbers on the labels. If they're both the same, one is just a reprint. No charge.

If they're different, then you need to VOID the one you're not using.  You do this in My eBay - SELLING - ORDERS/LABELS/go to order in question and void the label that is paid for but not going to be used.

Most likely you're okay and just reprinted the one label and didn't pay for 2 different labels, there are lots of alerts you get before you do that. Just check and make sure.