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Help sending return label to buyer!

Hi there,

 

I recently had a buyer request a return of an item because the sizing was listed wrong in my description. I've been in some contact so far and I've offered to send the buyer a shipping label at my expense. I've tried looking up guides and I'm not sure why the option to send a label isn't available for me. If anyone could help me send a return label that would be greatly appreciated! I've attached a screenshot of what my return screen looks like.


https://gyazo.com/c69eb5f7c7191ace1103107b438615a3

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Help sending return label to buyer!

Your buyer just needs to click Print Label @vainselling_909 as it was immediately issued for defective or not as described, the left-side branch here:

faster-returns-experience_1.jpg (800×1097)

They received an email about the immediate label, and that button appeared on their returns page which they used to start the return request.

Message 2 of 3
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Help sending return label to buyer!

Seller:

c69eb5f7c7191ace1103107b438615a3.png (1214×647)

 

Buyer:

ZpiksA.jpg (659×344)

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