HELP with Global Shipping- Item not being sent and not being returned to me

[crh305_4]

This morning I rec'd an email from Global Shipping stating that an item I was shipping to a buyer in Canada cannot be completed because it has been deemed "restricted."  Buyer was refunded by them and apparently I'm still keeping his $$ as well.  It says the item will not be shipped to him and will NOT be returned to me.  It's a carving knife (NOT a weapon) made about 170 years ago out of salvaged metal from an historic shipwreck from 230 years ago.  He doesnt want his money back, he wants this historic item.  I dont want to just keep the money, I want the knife back, or him to get it.   I understand not being able to send weapons/ gun parts and all that but it's a damned carving knife!  Hell anything at all can be used as a weapon if you wanted to....  Is there a way to contact global shipping about this?  ebay itself wasn't any help when I called them.  Thanks a lot.

[pjcdn2005]

The gsp always keeps the items that they will not ship internationally.  They have a company that sells the item domestically for them. In their minds both you and the buyer are whole and they aren't going to spend more money to send the item back.

[gwgw-73]

The liquidator will use your photos and your words when they list it, yes on eBay. So keep looking for those if you want to try to buy it back.

[crh305_4]

Thanks a lot for that info-  I had no idea-  I'll have to keep an eye out for it and see if I can have him end up with it after all.

[fab_finds4u]

Eligibility.

1. Item Eligibility. Not all listings on eBay.com are eligible for GSP. eBay reserves the right at any time, in its sole discretion, with or without notice to you, to alter or amend the eligibility requirements for GSP Items, including, but not limited to, limits on the number, type, category, and/or value of items and/or transactions. You agree not to purchase any ineligible items through GSP. More information about ineligible items may be found here. You agree that if any item is found to be ineligible, Pitney Bowes will have no liability and will have, in its discretion and in any manner that it prefers, the right to dispose of or liquidate the ineligible item, including without limitation (A) returning the item to the Seller, (B) handing over the item to the authorities, or (C) destroying the item. Pitney Bowes is authorized to open and inspect any GSP Item without notice.  https://pages.ebay.com/shipping/globalshipping/buyer-tnc.html