Got CHARGED to PRINT a shippinglabel

[cprn44]

Has anyone else had this issue with ebay?   I pulled ALL my listings as they have messed up shipping fees 4 times now.  I just got charged to PRINT a UPS shipping label.  The buyer PAID for the shipping and then I get CHARGED to print it?   I spoke with customer service and he was LESS than helpful--just kept saying there's a charge to print the label.

NO THERE IS NOT!!!

I don't know WHO to turn to now.  I am BEYOND frustrated.

[lightlily_arts]

On first reading this didn't make any sense as you have been selling on eBay for well over a year.  I looked at your listings which shows the shipping charge the buyer pays you.  It is customary for the seller to pay the shipping to the selected carrier.  Why you wouldn't know this after selling for several years makes me wonder if there is more to this.  Why didn't you think that you wouldn't be charged to print the UPS label?

[veronicabooksandart]

I pay the lowest shipping charge irregardless of carrier with a view to delivery time.
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USPS <-> FedEx; Great Taste <-> Less Filling; Debbie <-> Karen.

[veronicabooksandart]

Or why I exercise the liberty to change carriers if the calculated FedEx estimate is off. Shipping to you is the risk I take. Listing FedEx discourages rural buyers who bristle at FedEx.

I'll sell you the shoes. Even ship them USPS Priority Mail.
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They've only been touched by Parisian hands.

[veronicabooksandart]

I need clarification:

>> FedEx to my address would net you home delivery surcharges, rural delivery surcharge, fuel surcharge, possably some sort of redelivery charge (why else would they come up my road and just slap a doortag on my mailbox), what about if they decide to slap a over 21 signature needed on a package willy nilly like they did with my paperwork. <<

Let's say you buy the shoes listed FX Smartpost. Are you surcharged by eBay at the point of sale? If not, and I ship FX Home Delivery (cheaper), my understanding is I may be surcharged down the road. So... how do I identify an FX trap address requiring switching service to USPS?

Just anything "Rural Route"?
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Inquiring minds want to know.

[veronicabooksandart]

>> It was a sweet vintage 8 ball 8track player. I actually bit the bullet on this BECAUSE though it said FedEx it was FedEx SmartPost so I thought it would be safely delivered by my mail carrier. NOPE it was delivered "Upgraded" to Fed Ex Express at 1:20 pm and I arrived home to find it sitting in about 8 inches of water (after a 30 minute search) around 4:30 pm, in the bed of my Pick-up. <<

Is FX Smartpost immune to surcharge as it's USPS?

Sounds like a transaction the seller will never forget.

You work at a post office. Get a PO Box and complete the form to bless it with a street address. Then FedEx has to drop the package at your feet. You scratch FedEx behind the ears and say, "I finally found a way to train you!"; and claim victory.
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The road to Hell is paved with good intentions.

[buyselljack2016]

You work at a post office. Get a PO Box

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Minimum $38 a year to train FedEx.  Such a deal.

[veronicabooksandart]

To fetch after so much trial?

That sounds like a bargain.
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FedEx. eBay's favorite pastime.

[lja440]

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@veronicabooksandart wrote:

>> It was a sweet vintage 8 ball 8track player. I actually bit the bullet on this BECAUSE though it said FedEx it was FedEx SmartPost so I thought it would be safely delivered by my mail carrier. NOPE it was delivered "Upgraded" to Fed Ex Express at 1:20 pm and I arrived home to find it sitting in about 8 inches of water (after a 30 minute search) around 4:30 pm, in the bed of my Pick-up. <<

Is FX Smartpost immune to surcharge as it's USPS?

Sounds like a transaction the seller will never forget.

You work at a post office. Get a PO Box and complete the form to bless it with a street address. Then FedEx has to drop the package at your feet. You scratch FedEx behind the ears and say, "I finally found a way to train you!"; and claim victory.
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The road to Hell is paved with good intentions.

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Why would I get a PO Box. That would be a PITA. I work in another county. I live on the very edge of one district 446xx and work out of a office in another district 438xx 40 minutes away. it takes me at least 20 minutes more to get to my delivering PO than it does to my house after work. 

[lja440]

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@veronicabooksandart wrote:

I need clarification:

>> FedEx to my address would net you home delivery surcharges, rural delivery surcharge, fuel surcharge, possably some sort of redelivery charge (why else would they come up my road and just slap a doortag on my mailbox), what about if they decide to slap a over 21 signature needed on a package willy nilly like they did with my paperwork. <<

Let's say you buy the shoes listed FX Smartpost. Are you surcharged by eBay at the point of sale? If not, and I ship FX Home Delivery (cheaper), my understanding is I may be surcharged down the road. So... how do I identify an FX trap address requiring switching service to USPS?

Just anything "Rural Route"?
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Inquiring minds want to know.

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I don't know, the only surcharge you ever have to deal with using USPS is is the package is over 1 cubic foot and that is assesed at the time you purchase postage.

By the way I forgot, FedEx considers me both rural and remote (cha-ching).

[veronicabooksandart]

My only issue involving FX is a $40 overcharge this month; though, I suspect the problem is eBay. Otherwise, eBay/FX have operated near flawless. I told eBay CS I need an email stating whether the credit is approved or denied (ostensibly by FedEx...)

eBay has breached every commitment made so far. If I get the email, I'll loan eBay the money for one billing cycle; otherwise, I'll dispute the charge with Paypal's resolution center.

And I need to move to managed payments but won't until this is settled. That will cost me $15 (incentive to convert early).
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Just place the item in Ronco USPS Showtime Rotisserie Shipper and… (audience)… SET IT AND FORGET IT!!!!

[nobody*s_perfect]

If you got a PO Box at the PO where you work, then (if they have the street addressing service) you could just use that for all of your package deliveries without wondering whether a seller was going to randomly switch to UPS or FedEx, Also no worries about packages getting left out in the rain or in water-filled pickup beds.

[veronicabooksandart]

FedEx Horror Stories (What eBay Community Member Support Could Care Less That You Know).

It reminds me of Melville's Moby Dick:

"I see in him outrageous strength, with an inscrutable malice sinewing it. That inscrutable thing is chiefly what I hate; and be the white whale agent, or be the white whale principal, I will wreak that hate upon him.... To the last I grapple with thee; from Hell's heart I stab at thee; for hate's sake I spit my last breath at thee."

And when did Community help devolve into "I got 10 likes just for expressing my angst?"

FedEx is not even in the room. Resentment and pity are bad form. We need answers not badges.
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Call me Ishmael.

[lja440]

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@nobody*s_perfect wrote:

If you got a PO Box at the PO where you work, then (if they have the street addressing service) you could just use that for all of your package deliveries without wondering whether a seller was going to randomly switch to UPS or FedEx, Also no worries about packages getting left out in the rain or in water-filled pickup beds.

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Or I could just avoid FedEx shippers. Seriously I have no problems with UPS, Amazon and USPS, and  I certainly do not want to drive 40 minutes to pick up my mail on my days off when my B&M is a hour in the other direction. And certainly don't want to make getting all of my packages a hassle just to prevent FedEx screw ups.

Yesterdays deliverys included 4 smallish packages and a lot of 6 LP's safely delivered to my mailbox, a larger lot of LP's and a couple Amazon packages safe in my garage though it rained all day (turned to snow overnight).