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For pick up in Illinois

I had a package being sent to Canada from California. It was going through customs then said it was out for delivery but back in Glendale Illinois. Now it’s waiting for pick up in Illinois at the eBay hub. 
im beyond **bleep** off now knowing there are bunch of other people this happened too.

im trying to get it sent to me and no one’s helping **bleep** eBay 

 

Message 1 of 12
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11 REPLIES 11

For pick up in Illinois

A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
Message 2 of 12
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For pick up in Illinois

The buyer probably had not counted on having to pay duty and/or GST and a customs clearance charge, and refused the shipment.

 

Since this was an EIS shipment, you will not be charged for the refund, and will not receive the return.

 

Same situation if it was damaged in shipment

Message 3 of 12
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For pick up in Illinois

@tobaccocardyahoo 

 

So the seller is covered... meaning, the seller will be paid for the item shipped. If correct, the OP is gold, no? 🤔

Message 4 of 12
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For pick up in Illinois

It arrived at Glendale initially. Was inspected. Left Glendale. Seller is in the clear.

 

 

Message 5 of 12
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For pick up in Illinois


@tobaccocardyahoo wrote:

It arrived at Glendale initially. Was inspected. Left Glendale. Seller is in the clear.

 

 


@gerarobrie_9 

 

That's a big 'Heeray', then! I love it when a plan comes together, even Plan B. 🙌

Message 6 of 12
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For pick up in Illinois

seems that  the op is the buyer

Message 7 of 12
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For pick up in Illinois

op is the buyer here

Message 8 of 12
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For pick up in Illinois


@buyselljack2016 wrote:

op is the buyer


@buyselljack2016 

 

Doh! I thought the OP was the seller, since the OP is the one in Canada. Now, I'm confused again. 😑

 

@gerarobrie_9 

 

Heck, I'll ask. Are you the buyer or seller, @gerarobrie_9??

Message 9 of 12
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For pick up in Illinois


@buyselljack2016 wrote:

op is the buyer here


@buyselljack2016 

 

I reread it and I believe you are entirely correct. And I really need to grab some coffee. 😣

Message 10 of 12
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For pick up in Illinois


@mtgraves7984 wrote:

@tobaccocardyahoo 

 

So the seller is covered... meaning, the seller will be paid for the item shipped. If correct, the OP is gold, no? 🤔


@gerarobrie_9 

 

I've made corrections to my earlier post. Looks like the seller is covered. So sorry... 

Message 11 of 12
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For pick up in Illinois

It sounds as if this was sent through the ebay international shipping program so it should have gone to the ebay hub and then through customs not vice versa.  Is it possible to post the tracking information here and black out any personal information?   Or post the tracking number?

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