05-28-2022 03:47 AM
Two days and no pick up from USPS with Scheduled Pick Up.
I inquired via email about the issue. Immediate automatic acknowledgement but then, within 24 hours, a personal email promising an investigation .
Within 3 days, I got 2 more emails apprising me of what was being done, a visit from my usual carrier who had been out those 2 days and a sub was on.
Later that day, I got a phone call explaining and multiple apologies and assurance that followup was ongoing to see just what (or who) the failure resulted from.
I was flabbergasted, to tell you the truth, over what I hadn't considered an earthshaking problem.
Thumbs up for the USPS!
05-28-2022 07:33 AM
I can now add that both packages, sent 1st Class, also got to their destinations in 2 days!!