02-08-2018 12:28 PM
I have this same problem, there was a thread with same issue and it seems it was closed before it was resolved.
02-08-2018 12:55 PM
Apparently, the OP of that thread DID get the issue resolved and selected an answer as the resolution.
02-08-2018 01:00 PM
So you have to goto to the resolution center just to get a confirmation?