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Combined shipping for international package not working

Not sure if it is just international but the package I am trying to send is international.

 

Customer buys several items and pays.  Then she buys one additional item and wants it in the same package.  Happy to do that.

 

When I try to print the combined shipping label, I get the message:

 

We're having trouble printing your labels

  • System unavailable. Please try again later!

How much later??  This has been going on since yesterday afternoon and this shipment must go out today.

 

I would be fine with making a label with the big order and taking the hit on late shipment for the extra item (since I won't be allowed to put the same tracking number in the second item) but it is a large $$$ amount so I want to insure.  Ebay, of course, will not let me insure for the full amount including the additional item, only the amount of the main order.

 

Ebay, PLEASE fix this!!!!!

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