Buyer wants to send back item, he didn't purchase...

[quartersnsense]

Hi all...

Received this is my ebay inbox this morning:

New message from: ****** (4)

"My company bought your cashmaster omega 230, and it is not working. The power button is flashing red and green which indicates a faulty battery. I called customer support and they said they can't help us. We're going to return it to you for a refund."

But this person did not purchase cashmaster I had up for auction. Instead, he did ask a question earlier but was sold to another bidder.

However, he and the WINNING BIDDER live about 40 miles apart from each other in Indiana so it could very well be them. If eBay allowed me to search for bidder history (I think this used to be an option) this would make things a bit easier for me.

I sent him the link:

https://pages.ebay.com/ebay-money-back-guarantee/questions.html

Should I send the "actual winner" a question too? Or is that opening up a can of worms?

Is there anymore else I should be doing?  It has been awhile seen I've sold on eBay.

Thanks all!

[mam98031]

Perfect.  You will [or should get] an email from Ebay notifying you when USPS actually receives the package.  After a few hours or maybe the next day, go to USPS.com and sign up for email notifications on the tracking of the package.  That way you will get emails as it moves along it ways.  It is really easy to do and it keeps you fully informed on what is going on with the package.  It is a really nice feature.

Good Luck!