Are packages arriving to Canada from China?

[jdgauchat]

Hi, guys. I wonder if someone in Canada has bought something from China these days and receive it. I ordered an adapter two months ago from Toronto and never arrived. I guess it was because it was at the beginning of the pandemic, but I wonder if the situation is better now and I can place some orders from China again.

Thanks

[toooldtorock]

"Hi, guys. I wonder if someone in Canada has bought something from China these days and

receive it."

There are a few orders I placed because the product is available from China only.

One took 6 weeks, the other the seller shipped out next day but still sits in China.

Part of the problem seems to be with less commerce there has been less shipping

vehicles to bring product to the U.S.

Neither item is big ticket and neither was shipped using a more expensive shipping

service. Maybe if you have them ship UPS your order would arrive sooner.

[orangehound]

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@jdgauchat wrote:

... but I wonder if the situation is better now and I can place some orders from China again.

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Most of those China smaller/cheaper packages are transported in the cargo holds of passenger airlines ... since travel has mostly stopped to/from China, shipments are moving at the speed of honey IF the seller has actually shipped.  I write "IF" because many China sellers aren't even trying to ship right now.   They'll just keep your money, hoping that you wait so long that you lose all your protections.

It could be 2021 before the situation changes.

If you ordered something from China, I would recommend that you file an Item Not Received claim with eBay as soon as you are able to file (the day after the anticipated delivery date).

[hknumismatics · Accepted solution]

This is written as a seller based in Hong Kong (which is not quite the same situation as Mainland China).

Fedex/UPS/other courier services are basically operating as normal with some delays and goods should arrive in 1-2 weeks to US/CA.

From Hong Kong all airmail (including letters, parcels, registered mail, EMS/Speedpost express mail) are entirely suspended since March 27 (or April 9 in case of Speedpost) to both US and CA. I am not quite sure what the situation is from Mainland China, but as the flights are virtually zero I would expect a similar outcome.

The only way I can ship to US/CA right now for low value items is by surface mail, which should be expected to take 2 months or a bit more.

[The last bit is currently causing me massive headache as a seller as I get several INR claims despite the buyers agreeing to the seapost option as they were unwilling to pay the extra to ship Fedex/UPS, and eBay having no shipping option that can show delivery dates for seapost, so after about 5 weeks the buyer can open INR despite normal shipping time being up to 12 weeks...]