We have a buyer who did NOT read the description for one of our rings, bought it, then asked to return it as it was in the mail. We do not offer returns due to many people buying our rings, wearing them for special occasions then returning them THUS treating them as a absolute free rental. We are very detailed in our descirptions and state NO RETURNS. Buyer insisited. We offered to replace the ring for her. She refused and opend a dispute then proceed to outright LIE on the dispute request. I just called Ebay and they have already sided with her but said they would look over my messages with her if I wanted.
WHAT??? Why did you not look over the messages before deciding? How HOW HOW?? How can I get Ebay to work fairly on both sides?? We did everything and more that Ebay ask of us. We were honest in the descriptions, tried diligently to work with the buyer and still got shafted.
