09-07-2023 09:45 AM
I am trying to list a item but every time i go to add the shipping it keeps saying error must add shipping I put the weight and size but it keeps resetting
09-07-2023 11:47 AM
Did you select an appropriate shipping method first?
Is the weight or dimensions excessive for the shipping method selected?
09-07-2023 07:04 PM
Typically when sellers report this @maruf-21 it's because their account is opted in to business policies but they're trying to list with the quick listing tool which doesn't support business policies.
So you can either switch to Seller Hub and the unified listing tool (there should be an error message at the top of the listing form that directs you there) or you can opt out of biz policies and keep using the quick lister.
Manage and edit biz policies, or disable them to go back to how you used to set up your listings on this page.
Let us know if that solves the problem.